Terms and Conditions

Effective Date: 23rd December 2024

By purchasing market reports or services provided by us, you agree to comply with the following Terms and Conditions. Please read these terms carefully before making a purchase.

General Terms

• Vodus Research provides access to market research reports and related services through our website. By purchasing from our website, you are entering into a binding agreement with us and agreeing to the terms outlined below.
• These terms apply to all users, including but not limited to buyers, visitors, and those accessing our content.

Payment Terms

All payments for products and services are processed in MYR (Malaysian Ringgit). Payments are securely processed through third-party payment gateways, and by making a purchase, you consent to the payment processing terms and conditions of these gateways.

Pricing and Availability

• All prices for market research reports are listed in MYR (Malaysian Ringgit) and are subject to change without notice. However, once your purchase is confirmed, the price listed at the time of purchase will apply.
• We do our best to ensure that all information on our website is accurate, including product availability and pricing. However, in the event of an error (e.g., incorrect price or stock information), we reserve the right to cancel or modify the order at our discretion. You will be notified in such cases.

Delivery of Reports

• After receiving your payment, a PDF copy of the report will be sent to your registered email address. Typically, reports are delivered within 1 working day, from the date of purchase.
• Please ensure that the email address you provide during checkout is accurate, as we are not responsible for delivery issues due to incorrect information.

Refund and Cancellation Policy

• Due to the digital nature of the reports, we do not offer refunds or exchanges once the purchase has been completed. All reports are delivered electronically and cannot be "returned" or "exchanged."
• If there is a problem with the delivery of your report (e.g., a missing file or technical issue), please contact us within 7 days of your purchase. We will make reasonable efforts to resolve the issue, but refunds will not be issued.

Usage Rights

• Reports purchased through Vodus Research are for internal business use only. You may not reproduce, distribute, or sell the content of the reports for commercial purposes without explicit permission from the original content provider or us.
• Vodus Research retains the right to limit or revoke access to reports if we suspect misuse of the content.

Limitations of Liability

• Vodus Research provides market research reports as-is and does not guarantee the accuracy, completeness, or reliability of the information within the reports. We are not responsible for any decisions, actions, or losses incurred based on the use of the reports.
• We are not liable for any indirect, consequential, incidental, or punitive damages arising from your use of our website, services, or reports.

Intellectual Property

• All content on the Vodus Research website, including text, logos, designs, and reports, is the intellectual property of Vodus Research Sdn Bhd or our third-party content providers. You may not use or reproduce any content from our website without permission.

Contact Information

For any questions or inquiries regarding these Terms and Conditions or your order, please contact us at:

Email: contact@vodus.com

Phone: +6042814187